Legal notice and privacy policy

1. Presentation of the website.

2. General terms and conditions of use of the site and services offered.

3. Description of services provided.

Le site internet https://www.alpage-grandmontagne.com/ a pour objet de fournir une information concernant l’ensemble des activités de la société.
https://www.alpage-grandmontagne.com/ s’efforce de fournir sur le site https://www.alpage-grandmontagne.com/ des informations aussi précises que possible. Toutefois, il ne pourra être tenu responsable des oublis, des inexactitudes et des carences dans la mise à jour, qu’elles soient de son fait ou du fait des tiers partenaires qui lui fournissent ces informations.

Toutes les informations indiquées sur le site https://www.alpage-grandmontagne.com/ sont données à titre indicatif, et sont susceptibles d’évoluer. Par ailleurs, les renseignements figurant sur le site https://www.alpage-grandmontagne.com/ ne sont pas exhaustifs. Ils sont donnés sous réserve de modifications ayant été apportées depuis leur mise en ligne.

4. Contractual limitations on technical data.

The site uses JavaScript technology.

The website cannot be held responsible for material damage related to the use of the site. Furthermore, the user of the site agrees to access the site using recent equipment, free of viruses and with an up-to-date latest generation browser. The site https://www.alpage-grandmontagne.com/ is hosted by a provider on the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: n° 2016-679).

The aim is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. It nevertheless reserves the right to interrupt the hosting service for the shortest possible periods, in particular for maintenance purposes, to improve its infrastructure, in the event of infrastructure failure, or if the Services generate traffic deemed abnormal.

https://www.alpage-grandmontagne.com/ and the host cannot be held responsible in the event of malfunction of the Internet network, telephone lines or computer and telephone equipment related in particular to network congestion preventing access to the server.

5. Intellectual property and counterfeiting.

https://www.alpage-grandmontagne.com/ owns the intellectual property rights and holds the rights of use over all elements accessible on the website, including texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication or adaptation of all or part of the elements of the site, regardless of the means or process used, is prohibited without the prior written authorisation of https://www.alpage-grandmontagne.com/.

Any unauthorised use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.

6. Limitations of liability.

https://www.alpage-grandmontagne.com/ acts as the publisher of the site. https://www.alpage-grandmontagne.com/ is responsible for the quality and accuracy of the Content it publishes.

https://www.alpage-grandmontagne.com/ cannot be held responsible for direct or indirect damage caused to the user’s equipment when accessing the website https://www.alpage-grandmontagne.com/, resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the occurrence of a bug or incompatibility.

https://www.alpage-grandmontagne.com/ shall also not be held liable for indirect damages (such as loss of market or loss of opportunity) resulting from the use of the site https://www.alpage-grandmontagne.com/. Interactive spaces (the ability to ask questions in the contact area) are available to users. https://www.alpage-grandmontagne.com/ reserves the right to delete, without prior notice, any content posted in this space that contravenes applicable legislation in France, in particular the provisions relating to data protection. Where applicable, https://www.alpage-grandmontagne.com/ also reserves the right to hold the user civilly and/or criminally liable, particularly in the case of racist, abusive, defamatory or pornographic messages, regardless of the medium used (text, photograph, etc.).

7. Management of personal data.

The Client is informed of the regulations concerning marketing communications, the law of 21 June 2014 on confidence in the Digital Economy, the Data Protection Act of 06 August 2004, and the General Data Protection Regulation (GDPR: n° 2016-679).

7.1 Those responsible for the collection of personal data

For Personal Data collected as part of the creation of the User’s personal account and their browsing on the Site, the data controller is: GIRHOLD. https://www.alpage-grandmontagne.com/ is represented by Philippe, its legal representative.

As the data controller for the data it collects, https://www.alpage-grandmontagne.com/ undertakes to comply with the framework of applicable legal provisions. It is the Client’s responsibility in particular to establish the purposes of its data processing, to provide its prospects and clients, based on the collection of their consent, with complete information on the processing of their personal data, and to maintain a register of processing activities that accurately reflects reality. Whenever https://www.alpage-grandmontagne.com/ processes Personal Data, https://www.alpage-grandmontagne.com/ takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which https://www.alpage-grandmontagne.com/ processes them.

7.2 Purpose of data collected

https://www.alpage-grandmontagne.com/ may process all or part of the data:

• to enable browsing on the Site and the management and tracking of services and products ordered by the user: connection and site usage data, billing, order history, etc.
• to prevent and combat computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hashed)
• to improve browsing on the Site: connection and usage data
• to conduct optional satisfaction surveys on https://www.alpage-grandmontagne.com/: email address
• to conduct communication campaigns (SMS, email): phone number, email address

https://www.alpage-grandmontagne.com/ does not sell your personal data, which is therefore only used out of necessity or for statistical and analytical purposes.

7.3 Right of access, rectification and objection

In accordance with applicable European regulations, users of https://www.alpage-grandmontagne.com/ have the following rights:

• right of access (article 15 GDPR) and rectification (article 16 GDPR), updating and completion of Users’ data
• right to lock or erase Users’ personal data (article 17 GDPR), when it is inaccurate, incomplete, ambiguous, outdated, or when its collection, use, communication or storage is prohibited
• right to withdraw consent at any time (article 13-2c GDPR)
• right to restriction of processing of Users’ data (article 18 GDPR)
• right to object to the processing of Users’ data (article 21 GDPR)
• right to data portability of data provided by Users, where such data is subject to automated processing based on their consent or on a contract (article 20 GDPR)
• right to determine what happens to Users’ data after their death and to choose to whom https://www.alpage-grandmontagne.com/ should (or should not) communicate their data to a third party they have previously designated

Once https://www.alpage-grandmontagne.com/ becomes aware of the death of a User and in the absence of instructions from them, https://www.alpage-grandmontagne.com/ undertakes to destroy their data, unless its retention is necessary for evidentiary purposes or to comply with a legal obligation.

If the User wishes to know how https://www.alpage-grandmontagne.com/ uses their Personal Data, request that it be rectified, or object to its processing, the User may contact https://www.alpage-grandmontagne.com/ in writing at the following address:

GIRHOLD – DPO, Philippe GIROD Bat A 542 ALLEE DE LA PLAGE 74410 DUINGT.

In this case, the User must indicate the Personal Data they wish https://www.alpage-grandmontagne.com/ to correct, update or delete, clearly identifying themselves with a copy of an identity document (identity card or passport).

Requests for deletion of Personal Data will be subject to the obligations imposed on https://www.alpage-grandmontagne.com/ by law, particularly with regard to the retention or archiving of documents. Finally, users of https://www.alpage-grandmontagne.com/ may lodge a complaint with the supervisory authorities, and in particular with the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non-disclosure of personal data

https://www.alpage-grandmontagne.com/ undertakes not to process, host or transfer Information collected on its Clients to a country outside the European Union or recognised as “inadequate” by the European Commission without first informing the client. Nevertheless, https://www.alpage-grandmontagne.com/ remains free to choose its technical and commercial subcontractors, provided they offer sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: n° 2016-679).

https://www.alpage-grandmontagne.com/ undertakes to take all necessary precautions to preserve the security of the Information and in particular to ensure that it is not communicated to unauthorised persons. However, if an incident affecting the integrity or confidentiality of Client Information comes to the attention of https://www.alpage-grandmontagne.com/, it must inform the Client as soon as possible and communicate the corrective measures taken. Furthermore, https://www.alpage-grandmontagne.com/ does not collect any “sensitive data”.

The User’s Personal Data may be processed by subsidiaries of https://www.alpage-grandmontagne.com/ and subcontractors (service providers), exclusively for the purposes set out in this policy.

Within the limits of their respective responsibilities and for the purposes mentioned above, the main persons likely to have access to the data of users of https://www.alpage-grandmontagne.com/ are primarily the agents of our customer service department.

7.5 Types of data collected

Regarding users of a https://www.alpage-grandmontagne.com/ Site, we collect the following data which is essential for the operation of the service, and which will be retained for a maximum period of 9 months after the end of the contractual relationship: first name, last name, email, phone number

https://www.alpage-grandmontagne.com/ also collects information that helps improve the user experience and provide contextualised advice: first name, last name, email, phone number, addresses

This data is retained for a maximum period of 9 months after the end of the contractual relationship.

8. Notification d’incident

Regardless of the efforts made, no method of transmission over the Internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security. If we were to become aware of a security breach, we would notify the affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We undertake to fully inform our clients of all matters relating to the security of their account and to provide them with all the information necessary to help them meet their own regulatory reporting obligations.

No personal information of the user of the site https://www.alpage-grandmontagne.com/ is published without the user’s knowledge, exchanged, transferred, assigned or sold on any medium to third parties. Only in the event of the acquisition of https://www.alpage-grandmontagne.com/ and its rights would the transmission of said information to the potential acquirer be permitted, who would in turn be bound by the same obligation of data retention and modification with respect to the user of the site https://www.alpage-grandmontagne.com/.

Security

To ensure the security and confidentiality of Personal Data and Health Personal Data, https://www.alpage-grandmontagne.com/ uses networks protected by standard devices such as firewalls, pseudonymisation, encryption and passwords.

When processing Personal Data, https://www.alpage-grandmontagne.com/ takes all reasonable measures to protect it against any loss, misuse, unauthorised access, disclosure, alteration or destruction.

9. Hyperlinks, “cookies” and internet tags

The site https://www.alpage-grandmontagne.com/ contains a number of hyperlinks to other sites, set up with the authorisation of https://www.alpage-grandmontagne.com/. However, https://www.alpage-grandmontagne.com/ has no ability to verify the content of the sites visited, and will therefore accept no responsibility in this regard.

Unless you decide to disable cookies, you agree that the site may use them. You can disable these cookies at any time and free of charge using the deactivation options available to you and described below, bearing in mind that this may reduce or prevent access to all or part of the Services offered by the site.

9.1. “COOKIES”

A “cookie” is a small information file sent to the User’s browser and stored within the User’s device (e.g. computer, smartphone) (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Cookies cannot under any circumstances damage the User’s device.

https://www.alpage-grandmontagne.com/ may process information about the User’s visit to the Site, such as pages viewed and searches conducted. This information allows https://www.alpage-grandmontagne.com/ to improve the content of the Site and the User’s browsing experience.

As Cookies facilitate browsing and/or the provision of services offered by the Site, the User may configure their browser to allow them to decide whether or not to accept them, so that Cookies are stored on the device or, on the contrary, are rejected, either systematically or depending on their source. The User may also configure their browser software so that they are offered the choice of accepting or refusing Cookies on a case-by-case basis, before a Cookie is likely to be stored on their device. https://www.alpage-grandmontagne.com/ informs the User that, in this case, some features of their browser software may not be available.

If the User refuses the storage of Cookies on their device or browser, or if the User deletes those already stored, the User is informed that their browsing and experience on the Site may be limited. This may also be the case when https://www.alpage-grandmontagne.com/ or one of its service providers is unable to recognise, for technical compatibility purposes, the type of browser used by the device, the language and display settings, or the country from which the device appears to be connected to the Internet.

Where applicable, https://www.alpage-grandmontagne.com/ disclaims all liability for the consequences related to the degraded functioning of the Site and any services possibly offered by https://www.alpage-grandmontagne.com/, resulting from (i) the User’s refusal of Cookies, (ii) the inability of https://www.alpage-grandmontagne.com/ to store or consult the Cookies necessary for their operation due to the User’s choice. For the management of Cookies and the User’s choices, the configuration of each browser is different. It is described in the browser’s help menu, which will allow the User to find out how to modify their Cookie preferences.

At any time, the User may choose to express and modify their Cookie preferences. https://www.alpage-grandmontagne.com/ may also call upon the services of external providers to help collect and process the information described in this section.

Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, LinkedIn and Google Plus featured on the https://www.alpage-grandmontagne.com/ Site or in its mobile application, and if the User has accepted the use of cookies by continuing to browse the https://www.alpage-grandmontagne.com/ website or mobile application, Twitter, Facebook, LinkedIn and Google Plus may also place cookies on your devices (computer, tablet, mobile phone).

These types of cookies are only placed on your devices if you consent to them by continuing to browse the https://www.alpage-grandmontagne.com/ website or mobile application. At any time, however, the User may withdraw their consent for https://www.alpage-grandmontagne.com/ to place this type of cookie.

Article 9.2. INTERNET TAGS

https://www.alpage-grandmontagne.com/ may occasionally use internet tags (also known as “tags”, action tags, single-pixel GIFs, transparent GIFs, invisible GIFs and one-to-one GIFs) and deploy them through a specialist web analytics partner who may be located (and therefore store the corresponding information, including the User’s IP address) in a foreign country.

These tags are placed both in online advertisements enabling Internet users to access the Site, and on the various pages of the Site.

This technology enables https://www.alpage-grandmontagne.com/ to evaluate visitor responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of the Site by the User.

The external provider may collect information about visitors to the Site and other websites through these tags, compile reports on Site activity for https://www.alpage-grandmontagne.com/, and provide other services relating to the use of the Site and the Internet.

10. Applicable law and jurisdiction.